Limited Warranty - Any tool or part branded with the Formable Grabber name is warranted against defects in materials and workmanship. Formable Grabber, or one of its authorized representatives, will, at Formable Grabber’s option, repair, or replace, any tool bearing the Formable Grabber name, without charge, for a period of two years. If the defective or malfunctioning tool or part is returned to Formable Grabber or one of its authorized representatives. Please be sure to include your name and address with the tool or part, and describe the nature of the problem. We will be happy to take care of any manufacturing defects on our end!

MISUSED AND ABUSED PRODUCTS

Formable Grabber’s hand tools are manufactured in the USA with world-class quality, superior workmanship, and professional-grade durability in mind. When properly used and conscientiously maintained, Formable Grabber’s tools can provide you their full lifetime of reliable service. However, this is not to say that over time our tools are indestructible. When subjected to intentional physical misuse and abuse, our tools can break or fail prematurely.

Our warranty does not cover physical misuse and abuse such as the semi-rigid tubing bent in too small of a radius (under 3″) or cracked tubing that has been bent past the physical mechanical limitations of the materials itself which causes excessive heat and fatigue build up resulting in premature failure. This also includes a smaller than 20” radius on the flexible tools, as the inside cable will push against the outer jacket in a tighter radius resulting the claw end coming off, storage of flexible tool must be in a larger diameter circle or hanging only. We take great pride in using the highest quality materials available, but every material has physical property limitations.

Formable Grabber does recognize that the warranty coverage which we offer on our tools has a significant influence on your decision to purchase and use our products. We also recognize that the intentional misuse and abuse of hand tools continues to be a common concern to us all. As a result of both considerations, Formable Grabber has structured our warranty policies and product guarantees accordingly. While eminently fair by industry standards, Formable Grabber’s Warranty reserves the right to exclude products which have been obviously and intentionally misused and abused outside of the normal use of our tools.

Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received in new UN-used condition. Formable Grabber will not accept any returns after 30 days.Returned items must be brand new (free of any use marks or wear) with all Formable Grabber logos attached. Defective items must be reported within 7 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package and we will happily ship your correct order out! Contact our sales team for an RMA number.

* Please note: Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an “un-deliverable” address.

Prop 65 Warning: This product contains a chemical known to the state of California to cause cancer, or birth defects or other reproductive harm.